Upon graduating from high school, Laura began working at the University of Pittsburgh to take advantage of the education benefits. She made her way to UPMC via the merger of WPIC and UPMC in the early 1990s. After several years working in information technology at various departments at UPMC including the Information Services Division and Community Care Behavioral Health, she came back to her roots at the University of Pittsburgh in October 2016.
Laura holds a Master of Science degree in Information Science from the University of Pittsburgh. She is a data manager in the Health Services Research Data Center.